FAQ

1.What services does NSL provide?

Our services are two-fold. We provide a range of resources to Muslim divorcees, widows and widowers who are seeking practical or emotional support. We also provide a matrimonial service to those seeking a spouse following divorce or bereavement

2. How does NSL work?

Please click here to see our process

3. How do I apply for services with NSL?

For finding support for your needs, please complete the Support Form

For finding a spouse, please complete the Find a Spouse Form

4. Do you charge for your services?

There is a one-off fee of CAD$25 for Registration for each of the 2 services (Finding a Spouse and Finding Support) respectively. This is payable on completing the Form for the designated purpose

5. I am worried about my information being shared with strangers

At NSL, confidentiality is of utmost importance. All our team members, caseworkers and administrative volunteers are trained extensively on the importance of confidentiality and have signed confidentiality waivers. For those seeking matrimonial services, each applicant must sign a confidentiality agreement, agreeing to keep the details of any potential matches private

6. What if I don’t want to pursue a suggested match?

You are in control of how far you wish to pursue a potential matrimonial match and can withdraw from the process as you see fit. We do ask that applicants for matrimonial services honor the dignity of those with whom they may have initiated contact if they wish to withdraw from the process, and act with respect and integrity at all stages.

7. Is it down to me to assess, verify and check out the details of the potentially suitable individual suggested to me?

Yes, indeed. After connecting and communicating, you will have ample opportunity to assess each other and personally conclude whether you are compatible with each other

8. What if I don’t want to continue seeking general support services?

At NSL we believe in the philosophy of empowerment, which means that the applicant decides on the level of support required. There may be certain situations where withdrawal may not be possible, and these will be discussed on an individual basis


If you have any further questions, please contact us here